FAQ
pjok4 Q&A Center
Find answers to all your questions about live dealer games, account management, playing on mobile, and deposit methods — all in one place.
Whether you are new to pjok4 or a regular player, questions come up along the way. Reading through the four sections below will give you a clear understanding of live dealer game rules, how to open an account and resolve login issues, how to use the site on any phone, and the full process for depositing via bKash and Nagad. If you still cannot find an answer, reach out to our 24/7 support team.
All Q&A
Live Dealer Games
In Baccarat, you bet on one of three outcomes: "Player", "Banker", or "Tie". The dealer deals two cards to each side, and the side whose total is closest to 9 wins. The card values are simple — 10s and face cards are worth zero, and all other cards are worth their face value. At pjok4, you can place bets easily on the live Baccarat table through a Bengali interface.
At pjok4's live dealer tables, the minimum and maximum bet limits vary from table to table. Low-limit tables are suited for new players, while high-stakes tables are for experienced players. The limits are clearly displayed at the bottom of the screen before you sit at any table, so check them before placing a bet.
Yes, in a live dealer game a trained human dealer runs the game from a studio using real cards or a roulette wheel. Through high-quality video streaming, you can watch everything the dealer does in real time. This gives a much more realistic and trustworthy experience compared to computer-generated games.
Teen Patti is a very popular card game in South Asia. Each player receives three cards and the winner is decided based on the best card combination. On pjok4 you will find JILI's Teen Patti Joker and Teen Patti 20-20, both of which offer the option to play with a live dealer. Once you enter the game, the rules are shown on screen.
Andar Bahar is a simple yet entertaining Indian card game. The dealer first reveals one card, known as the joker card. You then place your bet on one of two sides — "Andar" (inside) or "Bahar" (outside). The dealer deals cards alternately to both sides, and whichever side receives a card of the same value as the joker card wins.
Member Account
To open an account you will need an active mobile number or email address and a strong password. Enter accurate details in the registration form and confirm that you are at least 21 years old. Once you submit your details, your account is activated immediately and you can log in right away.
Click the "Forgot your password?" link on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Confirm your identity with that code and then set a new password. If you have any trouble, write directly to [email protected] — the support team is available 24 hours a day.
No, you can log in to pjok4 from multiple devices. However, the first time you log in from a new device, a verification step may appear for security purposes. This is to keep your account safe — simply confirm your identity using the code sent to your registered number or email.
Yes, to update your personal details, log in to your account and go to profile settings. Some changes may require identity verification. If you are unable to do it yourself, contact us via live chat or at [email protected] and the support team will guide you.
No. Under pjok4's rules, only one account per player is allowed. If two accounts are found under the same person's name, they may be closed and the balance may be forfeited. It is important to follow this rule for the sake of fair play.
Playing on Mobile
On an Android phone, open pjok4.lat in Chrome, tap the menu (three dots) and select "Add to Home Screen". On an iPhone, open the site in Safari, tap the share icon, then choose "Add to Home Screen". After that, you can use it just like an app by tapping the icon directly.
pjok4 works equally well on both Android and iOS. You can use any modern browser — Chrome, Firefox, Safari, or Samsung Internet. Whether on a desktop, tablet, or smartphone, the site automatically adjusts to fit all screen sizes.
First, check your phone's internet connection. If there is still a problem, clear your browser's cache — in Chrome go to Settings > Privacy > Clear Browsing Data and delete "Cached images and files". Then reload the site. In most cases this resolves the issue.
Yes, you do not need to download any separate app for pjok4. Open the site from your phone's browser and you will have full access to all sections including slots, live casino, cricket betting, and color games. You can play normally on either mobile data or Wi-Fi.
If the connection drops, most games pause at the point they were at. Reconnecting quickly and returning to the site may allow you to continue the game. The rules may differ slightly for live games — if you have any issue, contact live chat directly.
Deposit Questions
pjok4 currently supports four deposit methods: bKash, Nagad, Rocket, and bank transfer (including various Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). All methods are secure and fast. Log in to your account and go to the "Deposit" section to see all options.
Deposits usually appear in your account within a few minutes. If it has not arrived after some time, contact live chat with a screenshot of the payment or the transaction ID, or send an email to [email protected]. The support team will verify and resolve the issue promptly.
Log in to your account, go to the "Deposit" page, and select bKash. Enter the amount and make a payment to pjok4's designated bKash number. When making the payment, enter the transaction reference number in the submission form — providing this helps the deposit get verified faster. The minimum deposit amount is ৳200.
The process is nearly the same. On the "Deposit" page, select Nagad, enter the amount, then make a payment to pjok4's Nagad number. You can use either the Nagad app or USSD (*167#). After payment, make sure to enter the transaction ID you receive into the form so the deposit is confirmed quickly.
The minimum deposit at pjok4 is ৳200, and this applies to all methods — bKash, Nagad, Rocket, and bank transfer. If you deposit ৳200 or more for the first time, you will receive a 150% welcome bonus of up to ৳10,000.
Still have questions?
Our support team is ready to help in both Bengali and English, seven days a week, twenty-four hours a day.
Live Chat
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Email Support
Write to [email protected] and let us know your question in detail.